Jeff Marusiak

Manager at Siemens

Role
Customer Service Team Manager at Siemens
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jeff Marusiak

Jeff is a Project Management Professional, a mechanical engineer by education, with 10+ years business and EPC management work experience. He has proven multi-discipline leadership of engineering, procurement, and construction activities in the energy and residential construction industries, and is ready for the next challenge Jeff has expertise in management of small and large-scale capital projects, including- Cost and schedule estimating and control- Execution planning- Progress measurement- Organization planning and staffing- Procurement and logistics- Safety leadership- Interface managementHe has completed his PMP certification, as well as over 700 hours of classroom project management and leadership trainingJeff is targeting Project Engineer, Project Manager, Construction Manager, Business Manager, and other project management positions in the Raleigh, Durham, and Chapel Hill areasContact information:j••••••••@gmail.com61••••••51

Experience

  1. Customer Service Team Manager

    Siemens

    Sep 2024 — Present · Durham, NC, US

    Lead a team of service project managers and call center team- Take customer escalations and implement tailored solutions to customer concerns- Identify and implement opportunities for efficiency and increased effectiveness

Education

  • The Ohio State University

    Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering

    2002 — 2007

Skills

  • Budgeting
  • Engineering
  • Construction Management
  • Petroleum
  • Microsoft Office
  • Project Management
  • Solidworks
  • Microsoft Word
  • Leadership
  • Pre-Construction
  • Microsoft Project
  • Project Planning
  • Project Engineering
  • Epc
  • Gas
  • Powerpoint
  • Microsoft Excel
  • Procurement Contracts
  • Pipelines
  • Oil/Gas
  • Program Management
  • Cross Functional Team Building
  • Business Process Analysis
  • Management
  • Team Building
  • Vendor Management
  • Contract Management
  • Matlab
  • Petrochemical
  • Oil & Gas
  • Construction Estimating
  • Construction
  • Onshore
  • Business Process Management
  • Capital & Expense Budget Management
  • Computer-Aided Design (Cad)
  • Capital Budgeting
  • Construction Safety
  • Energy
  • Vendor Contracts

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Jeff Marusiak — Customer Service Team Manager at Siemens in Raleigh-Durham-Chapel Hill, NC, US | Unifers