Julia Marchionna
Sales Representative @Medley
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WORK HISTORY
Sales Representative @Medley
Portland, OR, US
Medley makes high-quality furniture with eco-certified and sustainable materials (MedleyHome.com)-Helped the company reach more than $18m in net sales from March 2021 to now (A 34% increase from the previous time frame)-As Sales Associate, I have extensive knowledge of our products and processes, acting as a liaison for customers and operations throughout the order process-Provide solutions for order issues with a strong emphasis on problem-solving and making deadlines-Identify customer roadblocks like website functionality, product info and quality control feedback-Address customers’ health and safety concerns and educate them on the benefits of our materials, certifications and sustainability-Manage inbound phone, email and chat tickets via Gorgias and communicate across teams-Lead sales generation through consistent follow-up with past and current leads-Establish and update SOPs as the company scales upward while maintaining core company ethos.
EDUCATION
California State University, Chico
Bachelor of Arts, Journalism; an option in Public Relations December 2010
California State University, Chico
BA, Journalism
California State University, Chico
Bachelor of Arts, Journalism; an option in Public Relations
SKILLS
ABOUT JULIA MARCHIONNA
Current focus: managing a successful Portland retail space, contributing positively to…
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