João P.
Manager @Deloitte
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WORK HISTORY
Manager @Deloitte
Toronto, ON, CA
Lead client delivery and practice operations across Financial Services, Public Sector, Energy, and Retail, managing program execution while driving commercial growth, AI innovation, and capability development.AI Innovation Leadership:Lead AI working group developing production-grade assets using commercial LLMs, locally-hosted models, and cloud SLMs. Hands-on builder of AI-powered resourcing systems, automated documentation platforms for 300+ repositories, and CRM-integrated insight engines with local LLM processing. Led team creating AI test script generation from user stories. Facilitate weekly AI showcase sessions.Client Delivery:Program lead for cloud modernization and enterprise integration across industries. Led AI-powered underwriting platform with GenAI providers. Directed AML platform stabilization for tier-1 bank. Managed Azure APIM and Integration Services migrations for energy and infrastructure clients. Led municipal dashboards, ERP integrations, MuleSoft-to-Azure migrations. Delivered dozens of Guidewire Insurance Suite implementations.Practice & Commercial Management:Full contract lifecycle: draft SOWs, develop pricing, negotiate terms, manage change orders and financials. Staff projects, hire full-time talent, monitor utilization, balance capacity. Risk analysis and governance frameworks. Drive practice strategy and capability-building events.Business Development & Sales:Contributed to $70M+ in new business. Lead seller on strategic pursuits managing proposal development and negotiations. Strategic account team member for major public sector clients as lead sales representative and technical SME. Assemble proposal teams for competitive bids.People Development:Recruit and hire for consulting positions. Mentor consultants on delivery, client management, business development, and career progression. Coach senior members on stakeholder management and architecture decisions.
EDUCATION
PADI
Open Water Scuba Instructor, SCUBA Diving
Escola da APEL
Level 3 Informatic technician, Informatics
Faculdade de Ciências da Universidade de Lisboa
Licenciatura em Engenharia Informática
Divers Alert Network
Emergency First Care Instructor, CPR and First Aid
Colégio de Santa Teresinha
Third Cycle
ABOUT JOÃO P.
I lead client delivery and practice operations for Deloitte\'s technology consulting practice while driving AI innovation across our business. My work spans managing multi-million dollar client programs, building practice operations, and leading our AI working group to develop cutting-edge internal capabilities.I manage teams of 10-50 people across Financial Services, Public Sector, Energy, and Retail—delivering cloud modernization, enterprise integration, AI implementations, and system transformation programs.AI Innovation & Practice DevelopmentLead AI working group building production-grade internal assets using commercial LLMs, local models, and cloud-hosted SLMs. Hands-on builder of AI-powered tools including resourcing management systems, automated documentation platforms for 300+ repository environments, and CRM-integrated insight engines. Led team creating AI test script generation from user stories. Organize weekly AI capability showcases for knowledge exchange across the organization.Client Delivery LeadershipLead technical program management for enterprise transformations across banking, insurance, public infrastructure, energy, and retail. Direct teams executing cloud integration platforms, data modernization, AI/ML implementations, and enterprise buildouts. Serve as trusted advisor to executives on architecture strategy, risk management, and delivery. Manage Azure migrations, API modernizations, ERP integrations, Anti Money Laundering stabilization, and AI-powered document processing systems.Business Development & SalesContributed to $70M+ in new business. Lead seller on strategic pursuits managing proposal development, solution design, and negotiations. Serve on strategic account teams providing technical expertise and proposal leadership. Assemble proposal teams for large-scale competitive bids.Practice & Commercial ManagementOwn full commercial lifecycle: draft SOWs, develop pricing, negotiate contracts, manage financials. Monitor utilization, profitability, and resource allocation. Lead hiring for full-time roles. Conduct risk analysis and establish governance frameworks.Core Expertise: AI/ML (commercial LLMs, local models, SLMs), Azure, AWS and GCP cloud architecture, enterprise integration, program governance, contract management, proposal development, sales leadershipLet\'s connect to discuss AI innovation in consulting, technical program delivery, or scaling technology practices.
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