John M.
- Role
- Solutions Architect at SMX
- Location
- Portsmouth, NH, US
- LinkedIn followers
- 500 followers
About John M.
Professional cloud solutions architect with 7+ years experience and certifications in…
Experience
Solutions Architect
Apr 2018 — Present
I\'m an impassioned solutions architect who likes a good challenge. Some key customer achievements include: Took point in critical deployment of high-volume, AWS Connect virtual contact center and numerous COVID-19 apps in response to pandemic. Continued integration and support. Key architect in VPC networking redesign and reallocation of application infrastructure. End-to-end planning, designing and deployment of SFTP solution. Led efforts to analyze and reduce customer costs by more than 10% and made immediate impact. Gradually migrated a large number of legacy apps to a more reliable, secure solution in the cloud. Some responsibilities include: Active engagement with team members, contractors and customers to ensure solution delivery. Design solutions and lucidchart architecture drawings, present solutions, estimate LOE, and finalize approval. Implement and document. Provided key IaC templates for automation and repeatability of tasks. Perform environment management via systems manager, lambda, tagging, and scripting. Designed standards for customer operations and handed off to managed services team. Assist in interviewing, hiring, and onboarding/mentoring new team members.
Education
Salem State University
Bachelor's, Business Administration and Entreprenuership
2005 — 2011
Gibbs College of Boston
Associates, Visual Communications & Computer Animation
2003 — 2005
Saugus High School
Diploma
1999 — 2003
Skills
- Microsoft Word
- Microsoft Exchange
- Technical Support
- Customer Service
- IT Service Management
- Windows & Mac Operating Systems
- Amazon Web Services (Aws)
- Computer Repair
- Computer Hardware
- Microsoft Excel
- Backup Solutions
- Microsoft Office
- Cloud Computing
- Network Administration
- Administrative Assistants
- Antivirus
- Disaster Recovery
- Project Management
- Windows Server
- System Administration
- Troubleshooting
- Cloud Computing Iaas
- Windows Xp
- Microsoft Certified Professional
- Windows 7
- Active Directory
- Public Speaking
- Powerpoint
- Networking
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