Jason V.

Clinical IT Operations Manager | Leading Clinical Support Operations

Role: Clinical IT Operations Manager for Texas a & m Health at Texas A&m Health Science Center
Location: Dallas, TX, US
LinkedIn followers: 500 followers

Healthcare & Human ServicesView LinkedIn profile

About Jason V.

As a Clinical IT Operations Manager at Texas A&M Health, I oversee IT support for our clinical sites, working closely with our IT team and executives to ensure top-notch service delivery and customer satisfaction. With nearly 20 years in IT service management, I bring a wealth of experience in navigating complicated and difficult IT landscapes with innovative solutions.My expertise spans ITIL, business analysis, project management, strategy, and leadership. I am driven by my passion for cultivating team talent, fostering meaningful engagement with stakeholders, and leading change initiatives for continuous improvement. I excel in situations that champion collaboration and a pursuit of excellence, and remain committed to leveraging my skills to further Texas A&M Health\'s mission and vision.

Experience

Clinical IT Operations Manager for Texas a & m Health
Texas A&m Health Science Center
Mar 2020 — Present · Dallas, TX, US
Led clinical support operations for Dallas, Bryan, College Station, and emerging clinical sites, with a focus on supporting the Texas A&M School of Dentistry. Actively collaborated with the Texas A&M Health IT team to resolve endpoint issues and optimize client software within electronic medical record systems tailored to dental practice. Managed the resolution of support requests within clinical environments specific to dental care. Oversaw the lifecycle of clinical IT equipment essential for dental operations. Provided leadership and mentorship to team members, fostering a culture of excellence. Engaged executive leaders in driving development and continuous improvement initiatives, with a particular emphasis on enhancing services for the School of Dentistry. Strategically planned, developed, led, managed, and tracked the clinical IT project portfolio, ensuring alignment with the unique needs and objectives of the School of Dentistry and its stakeholders.

Education

Texas A&M University
Bachelor of Science - BS
2001 — 2006

Skills

Devops
System Administration
IT Service Management
Educational Technology
Change Management
Leadership
Higher Education
Technical Support
Active Directory
Itil V3 Foundations Certified
Group Policy
Microsoft Exchange
Business Relationship Management
Workstation Administration
Networking
Windows & Mac Operating Systems
Team Management
Strategic Planning
Agile Methodologies
Server Administration
3d Printing
Sccm
Project Management
Instructional Technology
Customer Service
Vmware Esx

Contact information

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Work email
•••••@tamu.edu
Personal email
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Current company

Texas A&M University

Higher Education · 10K employees · Founded 1876 · 805 Rudder Tower, College Station, TX, 77843, US

Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas. Nestled in the heart of the Houston-Dallas-Austin triangle, Texas A&M University at College Station is the state's largest university, with nearly 77,000 students calling Aggieland home, and another 5,200 Aggies are studying at branch campuses in Galveston, Texas, and Doha, Qatar. Texas A&M's designation as a land-, sea-, and space-grant institution reflects the superior quality and diverse range of research and innovation occurring on campus daily. Texas A&M boasts a strong military tradition, having contributed men and women in uniform to every armed conflict since the Spanish-American War. More Aggies commission as officers into the U.S. Armed Forces than any other school outside of the U.S. military academies every year. Student-athletes represent Texas A&M across 18 sports within the Southeastern Conference. Additionally, the George H.W. Bush Presidential Library and Museum is located on Texas A&M's campus, as is the President and First Lady’s final resting places. Quick to offer a cheery "Howdy!" to any visitor, Aggies pride themselves on their hospitality and strive to live out the University's core values of respect, excellence, leadership, loyalty, integrity, and selfless service. To learn more about employment opportunities at Texas A&M, visit https://jobs.tamu.edu/.

tamu.edu

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