Julie Brown
Service Delivery Manager Cloud Platform Digital Experience & Innovation @CGI
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WORK HISTORY
Service Delivery Manager Cloud Platform Digital Experience & Innovation @CGI
Manchester, GB
As a Service Delivery Manager, I’m focused on delivering a secure, reliable, and scalable Azure platform service that underpins exceptional digital experiences. Driving innovation to deliver value for the client ensuring the platform meets today’s needs and is ready for the future.
EDUCATION
Sheffield Hallam University
BEng (Hons) Engineering with Environmental Studies
SKILLS
ABOUT JULIE BROWN
I’m a strategic and innovative service leader with over 20 years of experience in IT Managed Services, passionate about transforming how technology delivers value for organisations and their clients.Throughout my career, I’ve built a reputation for driving service excellence, innovation, and growth — leading high-performing teams, nurturing strong client partnerships, and delivering measurable outcomes across complex IT environments. My approach blends operational excellence with forward-thinking innovation, ensuring every solution is designed to create long-term impact and sustainable value.Currently, I lead an Azure Managed Platform team which has been successful in transitioning to a fully managed service adopting a Cloud Centre of Excellence framework to provide governance, guardrails, best practices, reusable assets (e.g. IaC modules, architectural patterns), tools, training, and oversightI’m deeply passionate about empowering teams and fostering cultures of excellence; where collaboration, curiosity, and accountability thrive. Whether building a Cloud Centre of Excellence or leading managed services transformation, I’m driven by a commitment to resilience, scalability, security, and continuous improvement.As technology continues to evolve, I’m energised by the opportunity to lead bold, strategic initiatives that redefine how organisations leverage the cloud; creating platforms that not only enable business growth but also inspire people to deliver their best.
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