Jeff Lucks

About Jeff Lucks

2016 & 2018 Hilton Circle of Excellence National Award Winner - Americas - Individual Sales - Group Track record of consistently meeting and exceeding quarterly and annual sales goals Increased Hilton Omaha’s group business revenue within the Specialty Market Segment by 40% from 20••••19 Skilled at Price Negotiating, Establishing Rates, Creating Contracts, and Forming and Maintaining Client Relationships within a multitude of market segments

Experience

1. Senior Sales Manager at Hilton Omaha

   Hilton Hotels & Resorts

   Aug 2015 — Present · Omaha, NE, US

   2016 & 2018 Hilton Circle of Excellence National Award Winner - Americas - Individual Sales - Group2020-21: Worked throughout the Covid-19 Pandemic and successfully helped keep the hotel open by handling/collecting group cancellations, re-booking groups and continued to bring in new business. Current responsibilities include cultivating and expanding the Specialty Market Segments (Social/Fraternal/LGBTQ/Multi-cultural/Sports/Religious/Government/Military) while maintaining current clientele and developing new ones. Specialty Market Segment; 50+ rooms on peak night (600 Room Property) Work closely with Visit Omaha & CHI Health Center Omaha in order to earn citywide conventions Develop & maintain relationships with Hilton Worldwide Sales to help bring business to the hotel Prepare and present proposals/contracts that are favorable for both client and hotel Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, referrals and networking) to maximize room revenue to meet/exceed goals Understand and utilize revenue management techniques and strategies Develop, implement and modify a successful sales action plan Establish sales relationships within the community by attending community activities and various networking eventsThe Hilton Omaha has Sq Ft of versatile function space including a Sq Ft Ballroom, 15 additional meeting rooms and Sq Ft of elegant foyer space, ideal for breaks and social functions. 600 beautifully appointed guestrooms (renovated April 2023), 12 Suites including the 1,400 Sq Ft Presidential Suite. Complimentary shuttle service to and from Eppley Airfield as well. Hilton Omaha is located directly across the street from the CHI Health Convention Center/Arena and conveniently attached via Sky Bridge.

Education

• Metropolitan Community College

  Associate Degree, Business Administration and Management, General

  2012 — 2014

Skills

• Hotel Management
• Customer Relations
• Social Media Marketing
• Trade Shows
• Banquets
• Customer Satisfaction
• Budgets
• Cold Calling
• Corporate Events
• Onq
• Account Management
• Revenue Analysis
• Public Relations
• Time Management
• Hospitality Management
• Event Management
• Sales Support
• Meeting Planning
• Tourism
• Sales
• Marketvision
• Event Planning
• Team Building
• Management
• Leadership
• Smerf
• Restaurants
• Marketing
• Contract Negotiation
• Hotels
• Process Scheduler
• Hospitality
• Negotiation
• Catering
• Office Administration
• Food & Beverage
• Customer Service
• Crm
• Hospitality Industry
• Convention Services