Joe Testa
- Role
- Chief Experience Officer (Cxo) at Openmethods
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Joe Testa
Over 20 years of experience in Customer Experience and operational excellence with…
Experience
Chief Experience Officer (Cxo)
Nov 2017 — Present
Education
Villanova University
Masters Certificate
West Virginia University
Regents B.A., Business
Skills
- Troubleshooting
- Call Center
- Customer Engagement
- Customer Satisfaction
- Budgets
- Strategic Planning
- Six Sigma
- Customer Experience
- Market Research
- Analysis
- Strategy
- Crm
- Consulting
- Performance Management
- Customer Retention
- Operations Management
- Negotiation
- Customer Service
- Retail
- Contact Centers
- Recruiting
- P&L
- Sales Operations
- Team Leadership
- P&L Management
- Inventory Management
- Selling
- Sales
- Training
- Management
- Marketing
- Merchandising
- Sales Management
- E-Commerce
- Analytics
- Human Resources
- Team Building
- Call Centers
- Cross-Functional Team Leadership
- Coaching
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