Gary Junior Opela Opela
Successfully backed out an update set.Sr. Principal Platform Architect at ServiceNow Certified Master Architect
- Role
- Global Lead, Ctrl (Product & Engineering) at ServiceNow
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Gary Junior Opela Opela
With 20 years of distinguished experience in IT Service Management (ITSM), I have honed a deep expertise in consulting, design, and development, specializing in handling large-scale, high-visibility projects. My career is marked by a passion for delving into complex technical challenges, particularly in understanding and resolving issues related to code structure, performance, and various intricate bugs.I thrive on dissecting and resolving very difficult problems, with a keen interest in the minutiae of coding and system architecture. This analytical approach has been pivotal in enhancing system performance and security across numerous projects. In recent years, my focus has increasingly shifted towards system performance optimization and robust security measures, always staying abreast of the latest developments and research in these fields.My approach is always hands-on, combined with a strategic mindset that aligns with overarching business goals. I believe in continuously updating my skills and knowledge to tackle emerging challenges in ITSM, helping to ensure the delivery of secure, efficient, and cutting-edge solutions to the most demanding clients. I am proud of my journey so far and excited about the opportunity to bring my deep technical expertise and problem-solving skills to new and challenging environments.
Experience
Global Lead, Ctrl (Product & Engineering)
Jan 2025 — Present
Education
Oklahoma State University
Management Information Systems, General
2001 — 2003
Seminole State College (Oklahoma)
Associates degree in science
1998 — 2000
Skills
- Unix Shell Scripting
- Data Analysis
- Performance Tuning
- Microsoft Office
- Itil Certified
- Customer Service
- Windows
- Microsoft Sql Server
- Unix
- Windows Server
- Hp-UX
- IT Service Management
- Itil
- Programming
- Databases
- Visual Basic
- Agile Methodologies
- Integration
- Business Analysis
- Project Management
- Sql
- Visio
- Servicenow
- Bmc Remedy
- Microsoft Excel
- Perl
- Process Improvement
- Incident Management
- Sdlc
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