James Coffey

About James Coffey

Conducted engagements ranging from single strategy management performance management development efforts to enterprise-wide performance management system implementations. Extensive experiences working with staff across enterprises, from senior executives to front line operators. Facilitated executive workshops with CEOs, senior leadership and line managers developing Balanced Scorecards and strategy management / performance management systems. Focus areas include:• Executive coaching• Organizational development and leadership• Strategy development• Balanced Scorecard implementation• Integration of operational and shared service providers strategic goals and process within organizations• Strategic objective and measure / KPI development• Initiative identification, alignment with strategy and management• Strategy reporting and execution management• Process design and improvement• Event investigation, root cause analysis and corrective action implementationInstructor for Palladium Kaplan-Norton Balanced Scorecard Certification ProgramClients include Department of Health and Human Services, Department of the Interior, US Army Medical, Port of Houston Authority, FBI, Department of Commerce, Crown Castle USA, Bonneville Power Administration, PEPCO, US Army, US Marine Corps, and Ontario Hydro.Publications Harvard Business School Press: Balanced Scorecard ReportThree Steps to Successful Measures May 2005Using Indexes as Measures July 2005 Building an Organized Process for Strategy Communication (co-authored with Dr. David Norton) May 2007Building a Foundation for Successful Initiative Management at Federal Occupational Health (Co-authored with Dr. Priscilla Clark) July 2011Certified Management CoachKaplan Norton Balanced Scorecard CertificationCertified Meyers Briggs PractitionerSwiss Nuclear Agency Shift Supervisor License, Leibstadt NPPSenior Reactor Operator Certifications GE BWR and Westinghouse PWR Nuclear Plants

Experience

1. Associate Director

   Strategia Worldwide

   Oct 2019 — Present · Atlanta, GA, US

   Developed five year strategic plan for Kampala Capital City Authority (KCCA), Kampala Uganda and aligning it with Uganda\'s National Development Plan. Identified key strategic themes and objectives, KPIs and strategic initiatives. Cascaded strategy to directorates to support operationalization of strategy. Trained over 20 KCCA staff on strategy execution.

Education

• The Ohio State University

  BS, Engineering

• The University of Chicago Booth School of Business

  MBA, Economics and Finance

Skills

• Governance
• Business Process Improvement
• Balanced Scorecard
• Management Consulting
• Leadership
• Organizational Design
• Executive Coaching
• Business Transformation
• Management
• Consulting
• Analysis
• Organizational Development
• Business Planning
• Coaching
• Business Strategy
• Performance Improvement
• Strategic Planning
• Training
• Performance Management
• Crm
• Strategy
• Change Management