Jordan Burton

About Jordan Burton

With over ten years of professional experience spanning Project Management, Sales Support, and Loan Analysis, I\'m a dedicated and results-driven project and data analyst who thrives in high-pressure, fast-paced environments. My academic foundation in Industrial and Organizational Psychology provides me with a unique perspective on human behavior in the workplace—enabling me to understand both customer and internal team dynamics while assessing the financial implications and operational efficiencies critical to business success.In my most recent role as Project Manager – FIS Support at NBH Bank, one of the leading financial institutions nationwide, I was responsible for overseeing complex projects from inception to completion. This included defining project objectives, aligning resources, and ensuring all deliverables were met within established timelines, scopes, and budgets. My role required close collaboration with cross-functional teams, effective stakeholder communication, and continuous monitoring to mitigate risks and uphold quality standards.Key Responsibilities:Project Initiation & Scope Definition- Collaborated with stakeholders to define clear project goals, deliverables, scope, and success criteria- Ensured alignment with organizational strategy and regulatory requirements.Comprehensive Project Planning- Developed detailed project plans that included milestone timelines, budget forecasts, resource requirements, and risk management strategies- Conducted business case analyses to support project prioritization.Resource Management & Allocation- Managed cross-functional project teams, optimizing the use of personnel, budgets, and equipment to drive efficiency- Balanced competing demands and ensured resource availability throughout the project lifecycle.Stakeholder Communication & Reporting- Maintained open lines of communication with internal teams, vendors, and executive leadership- Delivered timely updates, dashboards, and performance metrics to ensure transparency and informed decision-making.Risk & Quality Management- Identified potential risks early and implemented mitigation plans to prevent delays or budget overruns- Ensured all project deliverables met established quality standards and compliance regulations.

Experience

1. Project Resource Coordinator

   Oracle

   Nov 2025 — Present · Kansas City, MO, US

   Coordinate end-to-end resource scheduling and day-to-day workflow to support program delivery across multiple sites/locations. Produce and distribute daily/weekly operational reports (e.g, staffing, coverage, certification status), ensuring leadership and stakeholders have accurate, timely visibility. Maintain resource plans, trackers, and documentation in Excel and resourcing tools; monitor assignments, availability, and constraints to prevent coverage gaps. Identify trends and recurring issues in resourcing and certification data (bottlenecks, delays, repeat escalations) and implement process improvements (standardized templates, clearer handoffs, escalation paths).Partner cross-functionally with operations, program/project managers, and site leads to resolve conflicts, prioritize requests, and keep deliverables on track. Standardize reporting and execution by building reusable templates and a centralized project/resource tracker to improve consistency and team efficiency. Support continuous improvement by completing Oracle training (AI and Industry updates) and applying learning to streamline reporting, tracking, and communication

Education

• Northwest Missouri State University

  Bachelor of Applied Science (B.A.Sc.), Industrial and Organizational Psychology - Minor General Business

  2012 — 2015

Skills

• Organizational Effectiveness
• Market Research
• Customer Retention
• Customer Service
• Microsoft Excel
• Powerpoint
• Organizational Development
• Business Analysis
• Microsoft Office
• Sales
• Marketing
• Microsoft Word
• Time Management