John Jasper Kump

About John Jasper Kump

A seasoned business and clinical leader with expertise in clinical social work, customer/patient engagement, employee engagement, marketing communications, public relations and creating world-class individual and team performance. Proven strengths in direct clinical practice with individuals, couples and groups as well as psychosocial education, advocacy and case management. High-energy, effective communicator and motivator. Outstanding public speaking and teaching skills, while also an empathetic listener one-on-one. Develop meaningful, sincere and lasting relationships with clients, employees and colleagues. Strategic thinker and problem solver with a strong grasp of current and emerging technologies and a proven track record of creating and implementing both small scale and enterprise-wide systems.

Experience

1. Assistant Director, Ambulatory Social Care

   UCLA Health

   Oct 2022 — Present · Los Angeles, CA, US

Education

• Situational Leadership (San Diego)

  Situational Leadership

  2001 — 2001

• Gallup School of Management

  Employee Engagement (Q12)

  2002 — 2004

• Gallup School of Management

  Great Manager

  2002 — 2002

• University of Southern California

  MSW, Social Work

  2010 — 2013

• Baxter Institute

  7 Habits Training

  2000 — 2001

• Gallup School of Management

  Call Center Management

  2002 — 2002

• Gallup School of Management

  StrengthsCoach I

• California State University, Long Beach

  Bachelor of Arts (BA), German, Russian and Romance Languages

  1987 — 2000

• Edwards Lifesciences

  Leadership Symposium

  2004 — 2004

• Baxter Institute

  Project Management

• Gallup School of Management

  Customer Loyalty/Engagement

  2002 — 2004

Skills

• Customer Service
• Training
• Policy
• Department Budgeting
• Project Management
• Strengthsfinder
• Management
• Leadership Development
• Website Creation
• Crm
• Nonprofits
• Mindfulness-Based Psychotherapy
• Motivational Interviewing
• Anxiety Disorders
• Chemical Dependency
• Leadership
• Post Traumatic Stress
• Executive Coaching
• Marketing Communications
• Mental Health Counseling
• Call Center
• Curriculum Development
• Community Outreach
• E-Commerce
• Microsoft Excel
• Gallup Strengths
• Powerpoint
• Brand Loyalty
• Visio
• Cross-Functional Team Leadership
• Fundraising
• Employee Engagement
• Customer Engagement
• Photoshop
• Social Services
• Strategic Planning
• Advertising
• Depression
• Organizational Leadership
• Public Speaking