Jennifer Irvin
Regional Manager Customer Development | New Business Sales Leader- Heartland Region | Performance Culture Champion | Servant Leader
- Role
- Regional Manager Customer Development at MSC Industrial Supply Co.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jennifer Irvin
Throughout my career, I have had the privilege of collaborating with exceptionally…
Experience
Regional Manager Customer Development
Jul 2023 — Present · Indianapolis, IN, US
At MSC Industrial Supply (NYSE: MSM), we utilize data, advanced analytics, and innovative technology solutions to provide insights that help businesses optimize their operations and improve decision-making. Our company was founded in 1941 as Sid Tool, Inc. by Sidney Jacobson in New York’s Little Italy. Initially focusing on selling cutting tools and accessories to New York City machine shops, we have since evolved into a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. As a $4.0 billion company with over global associates, we collaborate with customers to drive results for their businesses—enabling efficient operations today and continuous improvement for a more productive tomorrow. We are committed to helping our customers enhance productivity and efficiency, providing them with the tools and resources to succeed. Our mission is to be the best industrial distributor in the world, as measured by our associates, customers, owners, and suppliers. We are proud to have earned the 2024 Great Place to Work Certification.Responsible for leading the Customer Development team in the Heartland region, where I coach and mentor team members to achieve their full potential. I oversee P&L and deal strategy for new customers in the region, ensuring financial targets are met and exceeded. My personal mission is to foster a high-performance culture by setting clear goals and expectations while practicing servant leadership to support and empower my team. I drive growth and success through strategic planning, coaching and seller development, effective team leadership, and a daily commitment to excellence.
Education
Western Governors University
Bachelor of Science - BS, Business- Sales & Sales Management
2015
Purdue University
Bachelor's degree, Political Science and Government
University of Arizona
Master of Business Administration - MBA
2025
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