Jakeshyia Keshawn Ballard
Dispatcher- Customized Trucking @Crowley
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WORK HISTORY
Dispatcher- Customized Trucking @Crowley
Atlanta, GA, US
Assign and tender loads to drivers according to delivery plan (Hazmat, OOG, OW, Refrigerated) and specified lanes or distribution centers. Managed fleet of OTR/local trucks and over 100 pieces of equipment onsite. Provide dispatches, resolve issues, monitor and enforce safety guidelines and report performance issues. Develop protocols and procedures to ensure that drivers are complying and using ELD systems properly
EDUCATION
Kaplan University
Bachelor of Science - BS, Health Sciences
Strayer University
Master of Business Administration (M.B.A.), Master of Business of Administration-Acquisition
ABOUT JAKESHYIA KESHAWN BALLARD
As a dispatcher at Customized Trucking, I manage a fleet of over-the-road and local trucks and equipment, assign and tender loads to drivers, and provide dispatches and resolutions for various delivery scenarios. I have over 10 years of experience in transportation operations, supply chain, logistics, procurement, and customer service, both in the civilian and military sectors. My core competencies include managing and tracking containers and freight, negotiating prices and terms with vendors and customers, maintaining DOT compliance and safety standards, and building strong relationships with internal and external stakeholders. I have a master\'s degree in business administration with a focus on acquisition, and a bronze star for my leadership and dedication in the US Army. I am passionate about spreading sunshine in the world of transportation, and I strive to deliver excellent service and results for Customized Trucking and its clients.
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