John Kenneth Asis
Advanced Operations Specialist
- Role
- IT Service Desk Administrator at Lindt & Sprüngli (North America) Inc.
- Location
- Newark, CA, US
- LinkedIn followers
- 500 followers
About John Kenneth Asis
Highly skilled and detail-oriented IT professional with over 6 years of expertise in infrastructure database management, technical support and system administration. Adept at collaborating with cross-functional teams across international environments to deliver robust IT solutions. Known for managing complex projects and leveraging advanced technical and troubleshooting skills to optimize operational efficiency. Seeking to leverage technical expertise in a dynamic IT role.
Experience
IT Service Desk Administrator
Lindt & Sprüngli (North America) Inc.
Sep 2024 — Present · San Leandro, CA, US
Provided IT support to users—including C-level executives, corporate staff, manufacturing, and remote personnel—with 95% same-day resolution of hardware, software, and network issues. Streamlined laptop and mobile device deployment using Microsoft Modern Workplace, reducing onboarding time by 80%. Onboarded 100+ MacBook computers to Microsoft Intune, enabling centralized device management, improving security compliance by 100%. Spearheaded the upgrade of 300+ desks by installing monitors, keyboards, webcams, and managing cabling, significantly enhancing workspace efficiency and ergonomics.
Education
Oracle University
Oracle database 12c R2: Administration Workshop Ed 3
Mapúa University
Bachelor of Science - BS
2018
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