Jonathan Sun

Senior Director, Customer Support and Incident Management at Salesforce

Role
Senior Director, Customer Support and Incident Management at Salesforce
Location
Orange County, CA, US
LinkedIn followers
500 followers

Experience

  1. Senior Director, Customer Support and Incident Management

    Salesforce

    Apr 2024 — Present · Irvine, CA, US

Education

  • California Polytechnic State University-San Luis Obispo

    Bachelor of Science, Business Administration, Information Systems

    2005 — 2008

Skills

  • Cloud Computing
  • Business Process
  • Salesforce.com Administration
  • Salesforce.com Certified Sales Cloud Consultant
  • Escalation Resolution
  • Cross-Functional Team Leadership
  • Enterprise Software
  • Salesforce.com Certified Administrator
  • Sfdc
  • Paas
  • Crm
  • Analytics
  • Saas
  • Force.com
  • Integration
  • Escalations Management
  • Apex Data Loader
  • Salesforce.com Certified Consultant
  • Agile & Waterfall Methodologies
  • Salesforce.com
  • Agile Project Management
  • Product Management

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Jonathan Sun — Senior Director, Customer Support and Incident Management at Salesforce in Orange County, CA, US | Unifers