José Rodrigo Saltó Sáenz

Regional Cx Ux Creative Producer @Chubb

MX

Co-design with customers and colleagues new service models and value propositions, defining how agile teams can re-organize themselves in order to achieve goals faster and better-Research into actionable insights transforming them into human-centered strategies and content-Map the service experiences of users and defined how organizations need to change, what and how they deliver so it’s more effective-Define the voice and tone of the brand and generate client centric content based on the new brand personality-Omnichannel Brand Storytelling-Define the conversational design for the multiple AI chatbots of the brand-Design optimal AI prompts to achieve the best results from AI tools like chat GPT, You.com, copy.ai, among others-Design the Conversational Flow of the brand\'s multiple AI

Universidad Tecnológica de México

Diplomatura, Marketing internacional

Universidad Anáhuac

Licenciado en Comunicación, Comunicación

Universidad Tecnológica de México

Master of Business Administration - MBA, Administración y gestión de empresas, general

Universidad Tecnológica de México

Diplomatura, Finanzas, general