Juan Jose Paque-Provencio
Director, Customer Operations Vendor Management @Eventbrite
Phoenix, AZ, US
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MOBILE NUMBERS
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WORK HISTORY
Sep 2023 — Present
Director, Customer Operations Vendor Management @Eventbrite
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SKILLS
Team LeadershipProject ManagementVendor ManagementOutsourcingBusiness ProcessAnalysisForecastingBusiness AnalysisCall CentersChange ManagementService DeliveryStrategic PlanningPerformance ManagementManagementSix SigmaProcess ImprovementContact CentersProgram ManagementBusiness Process ImprovementCapacity PlanningOperations ManagementWorkforce PlanningCall CenterTeam ManagementCrmBusiness TransformationRelationship ManagementResource ManagementAnalyticsWorkforce ManagementCustomer ExperienceBpoLeadershipCustomer SatisfactionFinancial ServicesCross-Functional Team Leadership
ABOUT JUAN JOSE PAQUE-PROVENCIO
Senior leader specializing in Business Operations and Workforce/Program Management with a…
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