Juan Jose Paque-Provencio

Role
Director, Customer Operations Vendor Management at Eventbrite
Location
Phoenix, AZ, US
LinkedIn followers
500 followers

About Juan Jose Paque-Provencio

Senior leader specializing in Business Operations and Workforce/Program Management with a…

Experience

  1. Director, Customer Operations Vendor Management

    Eventbrite

    Sep 2023 — Present

Skills

  • Team Leadership
  • Project Management
  • Vendor Management
  • Outsourcing
  • Business Process
  • Analysis
  • Forecasting
  • Business Analysis
  • Call Centers
  • Change Management
  • Service Delivery
  • Strategic Planning
  • Performance Management
  • Management
  • Six Sigma
  • Process Improvement
  • Contact Centers
  • Program Management
  • Business Process Improvement
  • Capacity Planning
  • Operations Management
  • Workforce Planning
  • Call Center
  • Team Management
  • Crm
  • Business Transformation
  • Relationship Management
  • Resource Management
  • Analytics
  • Workforce Management
  • Customer Experience
  • Bpo
  • Leadership
  • Customer Satisfaction
  • Financial Services
  • Cross-Functional Team Leadership

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