Jyoti J.
Customer Service Manager @Elite Freight Brokers Inc
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WORK HISTORY
Customer Service Manager @Elite Freight Brokers Inc
Toronto, ON, CA
Self-motivated and detail-oriented Freight Broker with experience in the transportation industry. Skilled in negotiating rates, arranging shipments, and developing relationships with customers and carriers. Seeking to leverage my experience and expertise to establish and grow my own freight brokerage business.\\\\n\\\\nSource and negotiate rates with carriers for freight transportation\\\\nArrange the transportation of goods between shippers and carriers\\\\nMonitor the status of shipments and proactively communicate with customers and carriers to ensure on-time delivery\\\\nDevelop and maintain relationships with shippers and carriers to maximize business opportunities\\\\nAccurately document and maintain shipment details in our transportation management system\\\\nResolve any issues that arise during the shipping process, including freight claims and billing discrepancies\\\\nMarket and promote my brokerage services to potential customers and carriers\\\\nDevelop and implement strategies to grow my customer base and increase revenue\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Humber College
Advance Architecture Diploma
ABOUT JYOTI J.
Motivated individual compelling at supervising customs consistency, stock control, client backing, and transportation activities. Splendid decisive reasoning and social capacities. Focused in on making and executing process controls and quality improvement drives that reduce costs and additional association pay. I act in such a manner, to the point that it rouses a colleague\'s trust and respect. My client benefit mindset passes on approach limits by propelling a co-specialist relationship with the general populace. EXPERTISE: Customer service, Computer proficiency, Transportation logistics, Logistic planning, Time management, Leadership experience, Problem-solving abilities, Detail-oriented
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