Jean Louis

Engineer @Bnmc - Bredy Network Management Corporation

Responsible for daily Server maintenance of multiple Companies, providing detailed reports of errors and resolutions.• Responsible for maintaining Backup, Disaster Recovery and Business Continuity applications for multiple companies. • Manage Cyber Security, Network Intrusion detection/protection and Encryption software.• Manage Mobile device Management software. • Provide in-depth 1st & 2nd Tier Technical Support successfully accomplishing first call resolutions.• Ensure highest customer service enabling growth and retaining client companies. • Proactive in learning and Certifying in current cutting edge Technology.