Jj Kirley
Director Information Systems - Operations | Leadership | Project Management | Systems Engineering
- Role
- Director, Restaurant Systems at Zaxbys
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jj Kirley
Decisive and dedicated leader offering progressive success within highly recognized global companies. Combines technical savvy with big picture thinking, resulting in the ability to strategically plan and implement processes and systems that accurately align with business goals. Holds an MBA and BS in MIS. Core Competencies: IT Management | IT Operations | IT Strategy | System Architecture | System Design | Active Directory | VMware ITIL | Deployment | Virtualization | Service Management | Disaster Recovery | Security | Incident Management Team Building | Training and Development | Vendor Management | Change Management | Process Improvement Career Highlights: Process Improvement: Engineered and implemented several new processes and systems for The Home Depot and Hooters of America that reduced costs and accelerated revenue growth. Team Management: Recruited, trained and mentored high-performance teams that consistently drive results in productivity. Customer Service: Highly instrumental in product support. Implemented new ITSM system for HOA, resulting in the streamlining of customer requests and reduced overall time to completion. Recognized for developing strong customer relationships while surpassing expectations.
Experience
Director, Restaurant Systems
Oct 2022 — Present · Athens, GA, US
Education
Louisiana State University
Bachelor’s Degree, Information Systems and Decision Sciences
Louisiana State University
Master of Business Administration (M.B.A.), Management Information Systems, General
Université Jean Moulin (Lyon III)
Understaning International Management Challenges
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