Jill Jariwala

Product Support Specialist @ Thalamus | Agile Project Management, Scrum, SaaS, CRM, AI | Operations & Customer Success

Role
Product Support Specialist at Thalamus
Location
Tampa, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jill Jariwala

At the intersection of medical education, program coordination and SaaS environments- I currently streamline operations and support medical students in their medical training journey to residency and fellowship. I like to leverage new technologies to enhance product delivery and streamline workflows. From leading UAT for major feature rollouts in the software development space, to driving cross-functional collaboration in AI product creation- I thrive on solving complex problems and improving system functionality while making meaningful connections along the way. A self-starter and continuous learner, I am committed to driving impactful change with curiosity, efficiency, and quality.

Experience

  1. Product Support Specialist

    Thalamus

    Oct 2025 — Present

Education

  • University of South Florida

    Bachelor of Science - BS, Health Sciences - Health Management/ Health IT

    2018 — 2021

  • University of South Florida

    Master of Science - MS, Health Informatics

    2021 — 2023

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Jill Jariwala — Product Support Specialist at Thalamus in Tampa, FL, US | Unifers