Jake Jackson
IT Business Partner - North @E-ACT
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WORK HISTORY
IT Business Partner - North @E-ACT
Responsible for delivering, maintaining, and supporting technology across the schools in the North. Managing staff within the ICT team, including their activity, performance, and development. Ensuring that technology is effective in supporting the raising of educational standards across the Trust and providing value for money.Contribute to National and local strategic Professional Services plans with specific responsibility for ICT policies, network and hardware/software management and ensuring good practice is shared.To provide reports and progress analysis against ICT development plans, and upgrade projects, co-ordinating all processes to meet monthly KPIs and ICT audit requirements and ensure that all policies and practices are adhered to
EDUCATION
Ashton Sixth Form College
Level 3 Extended Diploma Sport, Sports Studies
Audenshaw School
GCSE
The Open University
Higher Education, Computing & IT
ABOUT JAKE JACKSON
With over a decade of experience in managing IT Services for educational trusts, I am the IT Business Partner for E-ACT, a leading Multi Academy Trust in the UK. I lead IT operations for E-ACT schools in the North, ensuring best practice, procedures, and processes are established and followed alongside an active mentor for other IT colleagues within E-ACT to provide support, guidance and build meaningful relationships trust wide!As a certified Microsoft Technology Associate in Cloud Fundamentals and Mobility and Device Fundamentals, I have a strong expertise in cloud services, IT service and device management. I work on a National level for IT Projects, supporting our Director of IT to ensure smooth integration and transition to new systems acting as key contacts for school SLT, Third Parties and ELT on regular progress! I act as the point of contact for academy HeadTeachers, Education Directors and ELTs in the North while managing contracts, service level agreements for outsourced IT support and services. Providing clear and consistent guidance, professional support, and direct report to the Director of IT. I am a strong team-player, flexible, and self-motivated, with a passion for improving the IT performance and efficiency of E-ACT academies.
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