Jj Rodriguez
Manager | Exercise Professional | Healthcare Innovator
- Role
- Operations Manager at Houston Methodist
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jj Rodriguez
Results-driven professional with a proven track record of driving innovation and achieving remarkable outcomes in healthcare settings. Specializing in program development, technology implementation, and strategic leadership, I have successfully designed and managed pioneering virtual programs, leading to a 60% increase in patient enrollment and breaking the 1 million revenue milestone. With expertise in EMR systems and project management, I have implemented transformative solutions, such as group video visits and mobile applications, resulting in significant operational efficiencies and revenue growth. Recognized for exceptional performance, receiving the highest reviews and prestigious awards. Passionate about improving patient care and driving organizational success through cutting-edge strategies and collaborative partnerships.
Experience
Operations Manager
Feb 2023 — Present
Experience managing a diverse support staff consisting of 16 individuals across various locations, including referral management, front desk operations, and revenue specialists. This encompassed overseeing operations in 7 different centers. Additionally, I effectively handled multiple software systems essential for departmental functions, including EMRs, CRMs, patient communication platforms, and quality, productivity, and revenue dashboards. Currently, my main focus revolves around three key priorities. Firstly, I am dedicated to establishing procedure agreements and standardization processes that optimize the patient experience and drive operational efficiency. Secondly, I am actively working on implementing software improvements specifically targeting patient access and overall experience enhancement. Lastly, I am conducting in-depth analyses of revenue and billing claims to identify areas for optimization and reduce billing claim denials. Through my diligent management and strategic initiatives, I aim to continuously improve processes, enhance patient satisfaction, and drive positive financial outcomes for the organization.
Education
California University of Pennsylvania
Master of Science (MS), Exercise Science & Health Promotion
2016 — 2018
Quantic School of Business and Technology
Master of Business Administration - MBA
2021 — 2022
Texas A&M University
Bachelor of Science (BS), Kinesiology, Applied Exercise Physiology
2010 — 2014
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