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Jixen Thomas Chittilapilly

Head of Information Technology Department @Enhance IT

Thane, MH, IN
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Head of Information Technology Department @Enhance IT

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EDUCATION

N/A

Algappa University

Post Graduation Diploma in Business Management, Business Management

2019 — 2021

ICFAI Distance Education

Master of Business Administration - MBA, Information Technology

2004 — 2007

International American University

BSC IT, Computers

1995 — 1997

TAP

ELETRONICS DIPLOMA, Electrical and Electronics Engineering

SKILLS

BpoCustomer Relationship Management (Crm)Service DeliveryBusiness AnalysisBusiness Process Outsourcing (Bpo)RecruitingCustomer ServiceTrainingMisEmployee EngagementWorkforce ManagementTransition ManagementProcess ManagementHuman ResourcesProcess ImprovementOperations ManagementPeoplesoftOutsourcingSlaChange ManagementBusiness DevelopmentCall CentersTeam ManagementVendor ManagementBusiness ProcessLeadershipHrisBusiness Process ImprovementPerformance ManagementCrmManagementManagement Information Systems (Mis)OffshoringProject ManagementTalent Acquisition

ABOUT JIXEN THOMAS CHITTILAPILLY

Experienced Head of IT with a demonstrated history of working in the Retail, Jewlery, Non-Banking Finance services industry. Skilled in Operations Management, ERP Manager, IT Service-Level Agreements (SLA), Workforce Management, Contact Centers Management, Strong information technology professional with a BSC IT focused in Computers from International American University.

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