Jixen Thomas Chittilapilly
Head Of Information Technology at CHEMMANUR INTERNATIONAL GROUP
- Role
- Head of Information Technology Department at Enhance IT
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Jixen Thomas Chittilapilly
Experienced Head of IT with a demonstrated history of working in the Retail, Jewlery, Non-Banking Finance services industry. Skilled in Operations Management, ERP Manager, IT Service-Level Agreements (SLA), Workforce Management, Contact Centers Management, Strong information technology professional with a BSC IT focused in Computers from International American University.
Experience
Head of Information Technology Department
Apr 2023 — Present
Education
Algappa University
Post Graduation Diploma in Business Management, Business Management
ICFAI Distance Education
Master of Business Administration - MBA, Information Technology
2019 — 2021
International American University
BSC IT, Computers
2004 — 2007
TAP
ELETRONICS DIPLOMA, Electrical and Electronics Engineering
1995 — 1997
Skills
- Bpo
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
- Business Process Outsourcing (Bpo)
- Recruiting
- Customer Service
- Training
- Mis
- Employee Engagement
- Workforce Management
- Transition Management
- Process Management
- Human Resources
- Process Improvement
- Operations Management
- Peoplesoft
- Outsourcing
- Sla
- Change Management
- Business Development
- Call Centers
- Team Management
- Vendor Management
- Business Process
- Leadership
- Hris
- Business Process Improvement
- Performance Management
- Crm
- Management
- Management Information Systems (Mis)
- Offshoring
- Project Management
- Talent Acquisition
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