Jivan Toshniwal
Software Engineer at Adobe | Backend & Platform Engineering | Observability | Cloud Infra | Gen AI Platform | Python • FastAPI • Terraform • Azure
- Role
- Software Engineer - 3 (Contractor) at Adobe
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Jivan Toshniwal
Software engineer at Adobe specializing in observability engineering, cloud…
Experience
Software Engineer - 3 (Contractor)
Mar 2024 — Present · Bengaluru, IN
Contributing to Adobe\'s Experience Intelligence platform with a focus on observability engineering, cloud infrastructure automation, and Gen AI platform development. Leading technical initiatives that enable enterprise-scale monitoring, reliability, and performance optimization across distributed systems.Observability & Monitoring Excellence• Architected and deployed comprehensive monitoring infrastructure using New Relic APM, Grafana, Splunk, and DataDog for the Personalization API service, enabling real-time performance tracking and proactive incident detection• Implemented distributed tracing and custom metrics tracking across microservices, reducing mean-time-to-detection (MTTD) for production incidents• Designed intelligent alerting systems with threshold tuning and escalation policies, minimizing false positives while ensuring 24/7 production reliabilityCloud Infrastructure & DevOps Automation• Delivered production-grade Terraform automation for Azure OpenAI, PostgreSQL Flexible Server, and Redis deployments across dev/stage/prod environments (VA7, NLD2, AUS5 regions)• Engineered infrastructure-as-code solutions with remote state management, ensuring zero-downtime deployments and configuration consistency• Orchestrated Kubernetes namespace migrations during Ethos cluster deprecation, maintaining service availability throughout transitionGen AI Platform Engineering (Firefall)• Onboarded 15+ enterprise clients to Adobe\'s Firefall Gen AI platform, configuring Azure API Management (APIM) policies, routing rules, and quota management• Provisioned and scaled GPT-4o, GPT-4-mini, and text-embedding-3-large instances across multiple Azure regions to support Adobe\'s generative AI services• Built token usage tracking and monitoring dashboards in New Relic and Grafana, providing visibility into AI consumption patterns and cost optimization
Education
Udemy Alumni
Certification, Information Technology
2020 — 2023
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