Jitinder Hari
Business Process Architect @Virgin Media O2
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WORK HISTORY
Business Process Architect @Virgin Media O2
EDUCATION
Oxford Brookes University
MBA, Business
Middlesex University
B.Eng (Honours), Civil Engineering
Sheffield Hallam University
HND, Civil Engineering (with Placement Year)
ABOUT JITINDER HARI
An experienced Business Process professional with a successful track record of delivering business process improvements and change in transformation programmes within private, public and non-profit sectors. Able to analyse and prioritise business needs and deliverables by ensuring that resources and assets are utilised for maximum return. Intuitive, commercially astute and goal orientated with excellent client facing skills along with being motivated, confident and adaptable in multiple environments. Experience, Skills and Capability Summary• Full project life cycle experience from inception to deployment• Process change and business analysis skills including project charter, business case preparation, requirements gathering, workshops, application of process modelling and re-engineering techniques (e.g. Target Operating Model, Process Architecture & Blueprints, As-Is, To-Be, Gap analysis, determining KPIs, metrics, governance, and procedures), project planning, communications and other project documentation development and production• Delivered against recognised methodologies and lifecycles including PRINCE2, PMI, Lean / Six Sigma (DMAIC / SIPOC / Time / Value Maps / Process etc) & Agile• Project financial tracking and analysis including forecasting, budgeting & cost benefit analysis • Proficiency in MS Office - Word, Excel, PowerPoint, Access, Visio (including Swimlanes), Project, STRIM – Role Activity Diagrams, ARIS, BPMN, OpenText (Metastorm) ProVision• International experience with strategic planning and delivery on Investments, Pensions, Finance, Human & Resource Management, Sales and Operations models including new market entry, indirect and direct sales models, new product and market share deliverables, product group management, channel alignment.
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