Jitin Kukreja

Area Manager @Renault Group

Gurgaon, IN

Vendor evaluation and appointment for Paint, Abrasives and Car Care Range of ProductsBody & Paint Service quality and Customer experience enhancementSupporting Dealer network on Body and Paint spare parts planningFormulating regional Marketing activities to drive the Value-added services (Car Care)Hands-on experience in Workshop Handling & Bodyshop OperationsEnsuring key enablers for ixell business and reducing dispersion in DealershipsDelivering sales turnover for the handled product portfolioImproving TAT in bodyshop to improve productivity as well as profitabilityAll India Ixell data preparation, Dashboard making and deployment in fieldManaged ixell sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives for consecutive 7 Years.Developed and implemented innovative sales strategies, increasing market share and profitability.Collaborated with cross-functional teams to streamline service processes, enhancing efficiency and customer experience.Developed and implemented aftersales strategies to enhance customer satisfaction and loyalty.Analysed customer feedback, identifying areas for improvement in service delivery.Forecasted product sales and achieved quarterly and annual sales objectives.Conducted in-depth market and competitor analysis from time to time.Dealer profitability discussion with Dealer Principal.Providing L1, L2, and L3 training to paint technicians.Selling more insurance, extended warranty, and RSA through dealer partner.

PCTE, Ludhiana

Master of Business Administration (MBA), Marketing

ACPTE, Mastuana Sahib , Sangrur

B pharmacy, Pharmacology,Pharmaceutics