Jitin Kukreja
Area Manager at Groupe Renault
- Role
- Area Manager at Renault Group
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Jitin Kukreja
An experienced professional with 13+ years expertise in Automotive Industry. Skilled in Negotiation, Channel Sales, Dealer Development, Business planning, Vendor Management, Quality Management & Process Implementation. Experienced in managing aftersales operations (Bodyshop), ensuring customer satisfaction through prompt issue resolution and comprehensive support.
Experience
Area Manager
Feb 2018 — Present · Gurgaon, IN
Vendor evaluation and appointment for Paint, Abrasives and Car Care Range of ProductsBody & Paint Service quality and Customer experience enhancementSupporting Dealer network on Body and Paint spare parts planningFormulating regional Marketing activities to drive the Value-added services (Car Care)Hands-on experience in Workshop Handling & Bodyshop OperationsEnsuring key enablers for ixell business and reducing dispersion in DealershipsDelivering sales turnover for the handled product portfolioImproving TAT in bodyshop to improve productivity as well as profitabilityAll India Ixell data preparation, Dashboard making and deployment in fieldManaged ixell sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives for consecutive 7 Years.Developed and implemented innovative sales strategies, increasing market share and profitability.Collaborated with cross-functional teams to streamline service processes, enhancing efficiency and customer experience.Developed and implemented aftersales strategies to enhance customer satisfaction and loyalty.Analysed customer feedback, identifying areas for improvement in service delivery.Forecasted product sales and achieved quarterly and annual sales objectives.Conducted in-depth market and competitor analysis from time to time.Dealer profitability discussion with Dealer Principal.Providing L1, L2, and L3 training to paint technicians.Selling more insurance, extended warranty, and RSA through dealer partner.
Education
PCTE, Ludhiana
Master of Business Administration (MBA), Marketing
2009 — 2011
ACPTE, Mastuana Sahib , Sangrur
B pharmacy, Pharmacology,Pharmaceutics
2004 — 2008
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