Jithu Jacob
Director @Joyalukkas
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WORK HISTORY
Director @Joyalukkas
CA
EDUCATION
Mahatma Gandhi University
Master of Computer Applications (M.C.A.)
University of Calicut
Bachelor's degree
SKILLS
ABOUT JITHU JACOB
Strategic IT leader with 15+ years of progressive experience managing application platforms, infrastructure, and cross-functional teams in large-scale enterprise environments. Proven track record of driving operational excellence, leading technical support and delivery initiatives, enhancing customer satisfaction, and optimizing performance. Possesses 10+ years of experience in operational excellence, delivery management, and vendor management, and 7+ years of experience managing people. Strong background in audit and compliance, risk mitigation, change management, and global stakeholder collaboration. Known for establishing robust governance structures and delivering high-impact IT solutions aligned with business goals within a global organization
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