Jithu Kuriakose
Business Systems Analyst Iii @TD
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WORK HISTORY
Business Systems Analyst Iii @TD
Toronto, ON, CA
Business Systems Analyst, eGRC MERLIN (TD Bank)As a Business Systems Analyst, I support TD Bank’s Platforms and Technology group in operational risk management and eGRC initiatives. Key responsibilities include:Gathering and documenting requirements for modules like Operational Risk Management.Conducting root cause analysis and resolving system issues through ServiceNow and Jira.Coordinating deployments for BAU and enhancement releases, supporting with testing and documentation.This role enhances my impact on risk management, compliance, and platform integrity at TD.
EDUCATION
Conestoga College
Post Graduate, Information Technology Business Analysis; Operations
SREE NARAYANA GURUKULAM COLLEGE OF ENGINEERING
Bachelor of Technology - BTech, Computer science and Engineering
ABOUT JITHU KURIAKOSE
Experienced IT professional with a background in Computer Engineering and IT Business Analysis Operations. Currently working as a Business Systems Analyst at TD Bank, with expertise in operational risk management, requirements gathering, and technical issue resolution. Certified ServiceNow System Administrator and Certified ServiceNow Implementation Specialist -Risk and Compliance with 3 years of industry experience, passionate about bridging business and technology to deliver innovative digital solutions that improve operational efficiency and drive transformation.
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