Jithu George
ServiceNow Developer | ITSM | Service Portal expertise |CSA | Micro-Certification - Service Portal | Micro-Certification - Predictive Intelligence
- Role
- Senior Associate Consultant at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jithu George
Results-driven IT professional with over 3 years of experience specializing in ServiceNow ITSM. Proven expertise in JavaScript, both server-side and client-side, with a strong track record in portal configuration, including Employee Center and Service Portal. Experienced in integrating systems, creating and managing dashboards and reports, and working with ITSM modules such as Incident, Change, and Problem Management. Skilled in creating service catalogs, SLAs, workflows, and scheduled tasks. Adept in using JavaScript, HTML, CSS, and Angular, with a solid understanding of ServiceNow\'s Flow Designer and version upgrade processes. Proficient in maintaining and updating Jira boards.
Experience
Senior Associate Consultant
Sep 2025 — Present
Education
Mahatma Gandhi University, Kottayam
Master of Computer Applications - MCA
2011 — 2014
Mahatma Gandhi University, Kottayam
BCA
2007 — 2010
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