Jithin Prasad

About Jithin Prasad

IT professional with exceptional record of delivering cost effective, high performance…

Experience

1. Sr Devops Sre Engineer - Gcp Adobe Experience Manager

   Ford Motor Company

   Nov 2021 — Present

   Senior member of Ford IT Marketing & Sales Global Own DevOps | SRE team - Manage and maintain GCP infrastructure for Global Owner applications - Develop and deploy infrastructure as code using terraform scripts and tekton pipelines - Configure GCP networking, load balancing, application deployments, SonarQube, FOSSA, Checkmarx etc. and build pipelines using Tekton - Manages Global AEM Operations for 5 AEM stacks which hosts critical marketing & sales applications for Ford Motor Company - Manage and maintain AEM instances running on five server stacks which consists of 100+ servers and 15+ Marketing & Sales applications- Manage GitHub repositories for application code, AEM dispatcher configurations and DSL/Groovy scripts for Jenkins Seed Job- Manage application and stack level Jenkins instances- Develop CI/CD Jenkins pipelines for application code deploy jobs, automated jobs for AEM dispatcher configurations and stack level jobs such as aem instances restart, cache clear, backups etc- Coordinate with application teams and Akamai professional services to manage redirection and caching strategies - Vast experience in AEM migrations, 6.1 to 6.4 and 6.4 to 6.5 and also maintaining the stacks up to date with SPs and CFPs- Administer access privileges and maintain users and user groups on AEM author instances using BMC IT Connect ticketing system- Establish Incident Management and Problem management process, coordinate with application teams for quick resolution and root cause analysis- Coordinate and maintain Dynatrace full stack monitoring, real user monitoring and synthetic monitoring systems- Developed an SRE Framework using Dynatrace/Splunk dashboards, reports and alerts for efficient notification of production incidents and metrics (Key performance Indicators) reporting- Identified systemic and application issues by analyzing Dynatrace and Splunk data and coordinated with development team to prioritize the feature requests/defects.

Skills

• Microsoft Visual Source Safe
• Iis
• Spss
• Sitescope
• Process Modeling
• Microsoft Office
• Ssh Client
• Java Enterprise Edition
• Software Development Life Cycle (Sdlc)
• Unix
• Microsoft Visual Studio C++
• Requirements Gathering
• Pl/Sql
• Business Objects
• Microsoft Project
• Agile Application Development
• Project Management
• Sdlc
• Jira
• Java
• Perforce
• Itil
• Microsoft Visio
• High Level Design
• Tableau
• Fatwire
• Rally
• Data Analysis
• Css
• Microsoft Access
• Agile Project Management
• Low Level Design
• Sharepoint
• Splunk
• Html
• C
• Html5
• Alteryx
• Interwoven Opendeploy
• Oracle Database