Jithin Mathew
Customer Success| Key Account Management | Business Development
- Role
- Customer Success Manager at CreditNirvana - A Perfios Company
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jithin Mathew
As a Business Manager at Guitcom Consulting and the first sales team member, I am pivotal in driving business expansion and strategy planning. My responsibilities include crafting and executing strategies to fuel growth, identifying new business opportunities, and conducting market research to stay ahead of industry trends. As a Team Lead at Crio.Do, I oversee the business development and sales operations of a fast-growing online learning platform that provides experiential learning for software developers I am responsible for identifying, qualifying, and securing new business opportunities, developing customized sales strategies, and coordinating with cross-functional teams to deliver high-quality solutions to our clients. I have a strong background in marketing and finance, with an MBA degree from SRM University and a BCA degree in Computer Science from Sadanam Institute of Commerce and Management Studies. I have also gained valuable experience in retail operations, customer relationship management, and digital marketing from my previous roles at LG Electronics, ESAF Bank, and Bright Group. I am passionate about creating impactful learning experiences for software developers and enabling them to grow their skills and careers. I am also adept at using data-driven insights and innovative approaches to optimize the marketing and branding of our products and services. Some of my achievements include increasing the user retention rate by 25%, securing a large contract with a leading tech company, and launching a successful online campaign that generated over leads in a month. I am always eager to learn new skills and technologies and to collaborate with diverse and talented teams. I value professionalism, integrity, and excellence in everything I do. I look forward to connecting with you and discussing how I can contribute to your organization\'s goals and vision.
Experience
Customer Success Manager
CreditNirvana - A Perfios Company
Jul 2025 — Present · Bengaluru, IN
Education
Sadanam Institute of Commerce and Management Studies
BCA, Computer Science
SRM Institute of Science and Technology (SRMIST)
MBA - Master of Business Administration
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