Jithin Dev

About Jithin Dev

A product guy who is committed to using agile software methodologies, lean startup techniques, design thinking and next generation cloud-native technology to build meaningful products. 8.5+ years of experience in building Digital Products, with a proven ability in end-to-end product life cycle management; from defining a product vision, strategy, creating a long-term roadmap and product delivery to managing client releases. My passion lies in helping organisations to become more adept at experimentation so that they can not only survive and thrive in an era of rapid change, but create more impact and give their people more fulfilling work lives in which they are free to challenge the status quo and create impact. What I enjoy most about what I do is bringing consumer experiences to life through collaboration and partnership with engineering and design. In short, my professional experience includes handling easy to complex projects, products, programs, stakeholders and teams.//Specialties: • IT / Business Consulting • Digital Transformation • Business Analysis • Requirement Gathering, Analysis and Prioritisation • Preparation of Technical and Design artifacts. • Product Management (Agile & Waterfall) • Release and Change Management • Risk Analysis and Management • Stakeholder Engagement • Product Induction • Market Research • Manual Testing • UI/UX //Deliverables: Responsible for the delivery of technical artifacts like - User Story, BRS, FRS, NFR, RTM, SUC, Wireframe, Mockup, Test script, User Manual and Training materials.//Tools (Wireframe & Prototype): • Balsamiq, InVision, AdobeXD, MS Visio //Tools (Project Management): • Jira, HP ALM, ServiceNow, RedMine //Industries: • Telecom (OSS/BSS), Insurance, Travel and E-Commerce //External Certifications (From Scrum Alliance): • Certified SAFe 5 Product Owner / Product Manager (POPM®) • Certified Scrum Product Owner (CSPO®) • Certified Scrum Master (CSM®)//Internal Certifications (From Allianz Technology): • ITMP Fellow • ACM Fellow • ABS L1 //Awards (RnR by Allianz Technology) • NAV RATNA Award - 2019 • SPOT Award - Q4 2019 • SPOT Award - Q1 2020 • SPOT Award - Q3 2020 //Awards (RnR by Tech Mahindra) • SPOT Award - Q1 2022 • SPOT Award - Q2 2022

Experience

1. Tech Lead

   Tech Mahindra

   Oct 2021 — Present · Thiruvananthapuram, IN

   Working as a Business Analyst for RAITT Transformation and FixedNet Order Provisioning workstack of a leading Telecom operator in Europe.\\\\n\\\\nNature of work:\\\\n\\\\nRequirement and Stakeholder Management.\\\\n\\\\n* Conducting workshops with key biz stakeholders for analyzing requirements and translating them into low level requirements / user-stories for the engineering team.\\\\n\\\\n* Preparation of effort estimations and FPO / AC for billing purposes.\\\\n\\\\n* Review & sign-off of technical artefacts like ASAD, LLD, Test Script, IFS, AVRO Schema, Swagger, REST payloads, Deployment Notice etc.\\\\n\\\\n* Closely working with transformation architecture tribes to map the legacy system functionalities with the new target architecture (Nokia SOM & SFI).\\\\n\\\\n* Providing DEMOs to key biz stakeholders and weekly status reports to senior management.\\\\n\\\\n* Closely working with PMO and Engineering teams for a successful delivery.\\\\n\\\\n* Closely working with Engineering and OPS teams for various activities like Namespace and POD creation, CI/CD Pipeline, ELK Setup, Performance Testing and Security scan of codebase and image.\\\\n\\\\n* Working with OPS team for production rollout and defect analysis.\\\\n\\\\n*Mentoring junior resources and new team members.\\\\n\\\\nOther key activities includes - Preparation of HLD and TMF compliant IFS, Managing API GW connectivity, Kafka setup & Communication Matrix, Preparation of API / Interface Catalog, Manual Testing, Vendor and CR Management, Backlog refinement, User story preparation and prioritisation, Helps Engineering and Testing team to understand the requirement.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• St. Thomas Higher Secondary School

  High School, Mathematics and Computer Science

  1997 — 2009

• University of Kerala

  B.Tech, Information Technology

  2009 — 2013