Jithin A.

About Jithin A.

With 19+ years of hands-on experience in quality assurance, I specialize in driving testing excellence and consulting for global E-commerce platforms. My career has taken me across the U.S, U.K, India, Hong Kong, and Singapore delivering high-impact QA solutions while building strong cross-cultural client relationships.Over the past decade, I’ve led large offshore QA teams from onsite client locations, overseeing end-to-end project execution including task planning, deliverable reviews, estimations, resource management, billing, and forecasting.My technical expertise includes end-to-end testing and rollout of enterprise systems such as IBM Sterling OMS, SAP Hybris, and Oracle ATG. I also bring deep domain knowledge in order and store order management, omni-channel integration, microservices, and third-party platforms like Shipium, ProShip, DSCO, Optoro, payment gateways and Marketplace integrations.In addition to delivery, I’ve played a strategic role in pre-sales initiatives, contributing to over 50 business proposals globally.Notable clients I\'ve supported include American Eagle Outfitters, DFS (Duty Free Shoppers), RICOH Europe, and Sears Holding Corporation consistently delivering QA strategies that ensure seamless system functionality and customer experience.

Experience

1. Qa Manager

   American Eagle Outfitters Inc.

   May 2025 — Present · San Francisco, CA, US

Education

• Anna University Chennai

  BE, Computer Science

  2001 — 2005

Skills

• Performance Testing
• Endeca
• Sdlc
• Test Cases
• Hybris
• Opensta
• Defect Tracking
• Hp Quality Center
• Retail Sales
• Stl
• Sli
• Sql
• Quality Center
• Test Automation
• Test Planning
• Test Management
• Manual Testing
• Qtp
• Clearquest
• Selenium
• Atg Commerce
• Agile Methodologies
• Vss
• Pre-Sales