Jithin K
Assistant Manager – Industrial Automation || Industrial Communication.
- Role
- Assistant Manager at Siemens
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jithin K
Currently working as an Assistant Manager at Siemens, supporting Industrial automation & Industrial communication platforms, and acting as a technical focal point for Siemens CRSP and Presales digital connectivity solutions.My role involves handling complex technical issues, supporting escalation management, coordinating presales and aftersales engineering activities, and contributing to system integration and legacy-to-TIA Portal migration initiatives.I actively support and mentor engineers during complex troubleshooting scenarios and contribute to process improvements aimed at improving service quality, reliability, and customer satisfaction.Experienced across process and discrete industries, with strong exposure to customer interaction, project environments, and global support operations.Interested in growing further into engineering, technology, and industrial automation management roles.
Experience
Assistant Manager
Nov 2022 — Present · Bengaluru, IN
Support global industrial automation customers across PLC, SCADA, HMI, and industrial networking environments, ensuring stable and reliable system operationsAct as a technical focal point for Siemens CRSP and digital connectivity platforms, coordinating support activities.Handle complex technical issues and escalations, working closely with internal teams to meet SLA requirements and customer commitments.Contribute to system integration, migration, and modernization initiatives, including legacy system migration to latest technology systems.Mentor and support engineers, while contributing to continuous improvement of support processes and knowledge sharing.
Education
JSS Academy Of Technical Education Karnataka
Bachelor of Engineering - BE, Electronics and Instrumentation
Amity University
Master of Business Administration - MBA, Operations Management and Supervision
2020 — 2022
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