Jithin Kumar N. P

About Jithin Kumar N. P

Results-driven Business Development professional with extensive experience in e-commerce and the travel industry. Proven track record of driving revenue growth, forging strategic partnerships, and expanding market presence in highly competitive digital landscapes. Expertise in B2B and B2C sales, strategic planning, and cross-border market expansion, with a deep understanding of online travel platforms, digital marketing, and consumer behavior. Adept at leveraging data-driven insights to optimize performance and enhance customer experiences. Passionate about innovation, collaboration, and scaling businesses to new heights.

Experience

1. Zonal Manager

   Easemytrip.Com

   Feb 2025 — Present · Kochi, IN

   Kerala, Tamil Nadu, Pondicherry & Andaman NicobarKey Responsibilities & Expertise:•Leading, mentoring, and empowering the zonal team to achieve KPIs, enhance productivity, and maintain service excellence.•Leading end-to-end business operations for the zone with a strong focus on revenue growth and market expansion.•Building and managing strategic relationships with hotel partners to ensure competitive rates, improved content quality, and strong rate parity.•Driving B2B and B2C sales performance through targeted initiatives, partner engagement, and regional business development.•Coordinating with internal teams (Content, Operations, Customer Support, Finance) to resolve partner issues, stuck cases, and operational challenges efficiently.Monitoring booking trends, market dynamics, and competitor activity to implement effective promotional and pricing strategies.•Preparing and presenting performance reports, insights, and forecasts to senior management for better decision-making.•Enhancing customer and partner experience through proactive communication, issue resolution, and process improvements.

Education

• St Judes E.M.H.S.S

  Plus Two, Bio Maths

  2005 — 2007

• Mahatma Gandhi University

  B.B.A, Business Mangement

  2007 — 2010

• DCSMAT Business School

  PGDM, Marketing & Logistics

  2012 — 2014

Skills

• Business Development
• Negotiation
• Staff Support
• Tourism
• Data Base Maintenance
• Management
• English
• Client Service
• Relationship Management
• Microsoft Word
• Hospitality
• Marketing Communications
• Online Advertising
• Client Services
• Leadership
• Market Coordination
• Marketing
• Strategic Planning
• Sales
• Customer Relationship Management (Crm)
• Marketing Strategy
• Customer Service
• Writing
• Online Contracting
• Social Media Marketing
• Microsoft Excel
• Sales Management
• Travel Management
• Online Marketing
• Teamwork
• Research
• Hotels
• Team Management
• Event Management
• Customer Satisfaction
• New Business Development
• Market Research
• Public Relations
• Financial Services
• Crm