Jithin G Ajay
Senior Manager [ServiceNow Senior Solution Architect] at EY ✪ ITIL ✪ CSA ✪ CAD ✪ CIS - ITSM, HRSD, GRC ✪ Pro Suite - ITSM, HRSD ✪ Pro Suite Plus Now Assist - ITSM, HRSD ✪ Micro Certifications [27] ✪ Accreditations [25]
- Role
- Senior Manager - Servicenow Senior Solution Architect at EY
- Location
- Thiruvananthapuram, KL, IN
- LinkedIn followers
- 500 followers
About Jithin G Ajay
Overall 14+ years of Technology Consulting Experience.Currently working as a ServiceNow Senior Solution Architect at Ernst & Young (EY).Specialized in HRSD Module. Experienced in ITSM, ITAM, GRC, GBS Solutions, Healthcare, Predictive Intelligence, ServiceNow Offline Database Feature, Custom Mobility Solution & Wealth Tax Platform leveraging CSMWorked as Servicenow Technical Lead in Cognizant Business Consulting Group.Worked as Software Engineering Analyst in Accenture Pvt Ltd Bangalore. Servicenow developer and Implementation Specialist. Worked at onshore (client) and offshore locations.
Experience
Senior Manager - Servicenow Senior Solution Architect
Apr 2025 — Present · Thiruvananthapuram, IN
Key Responsibilities:Solution (Technical) ArchitectureProgram leadershipProject ManagementStakeholder EngagementPerformance ManagementResource ManagementBudget ManagementRisk ManagementStrategic PlanningTeam LeadershipProcess ImprovementCompliance and Governance
Education
Sree Chitra Thirunal College of Engineering, Pappanamcode, Thiruvananthapuram
B tech, Mechanical(Automobile)Engineering
2007 — 2011
University of Kerala
Bachelor of Technology - BTech, Automobile Engineering
2007 — 2011
Skills
- Software Engineering
- Servicenow
- Javascript
- Windows
- Bmc Remedy Knowledge Management
- Html
- Web Services
- Integration
- Microsoft Excel
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