Jithesh Moozhikal Paranchery
Service Delivery Manager @DLUX TECH
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WORK HISTORY
Service Delivery Manager @DLUX TECH
Coimbatore, IN
Led enterprise-scale DAM and workflow automation projects for global clients across Adobe Workfront and Aprimo DAM, ensuring 100% on-time delivery against project milestones.Managed end-to-end service delivery across discovery, SOW creation, planning, execution, and warranty support for multiple projects.Increased project delivery efficiency by 20% through process standardization, risk management, and proactive stakeholder communication.Directed cross-functional teams across design, engineering, QA, and client success to align deliverables with business objectives.Successfully delivered DAM migration projects involving assets, taxonomy restructuring, and API integrations with enterprise systems (SSO, Salesforce Marketing Cloud, ContentStack, Adobe Creative cloud).Developed proposal decks, RFP responses, and client-specific implementation plans, helping secure high-value accounts in retails, ecommerce, and non-profit sectors.
EDUCATION
SNS College of Technology
Bachelor of Engineering - BE, Computer Software Engineering
ABOUT JITHESH MOOZHIKAL PARANCHERY
Experienced Project Manager, Adobe Workfront, Performance Test Engineer with a demonstrated history of working in the information technology and services industry. Skilled in JMeter, Manual Testing, MySQL, Test Automation.
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