Jithendra Raju
Operations & Program Leader | GeoSpatial & Payments Ecosystems | Lean Process Transformation | Scaling Teams & Governance
- Role
- Manager at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Jithendra Raju
I am a Program Management and Cost Optimization leader with 9+ years of experience driving financial efficiency, operational performance, and strategic execution across complex organizations.My expertise spans cost transformation, financial impact analysis, and structured program execution. I have delivered €7M+ in measurable savings by combining financial diagnostics, cost–benefit modeling, and process redesign initiatives aligned to business objectives.I partner closely with operations and leadership teams to translate data into financial insights — supporting budgeting decisions, performance tracking, and margin improvement initiatives. My approach blends analytical rigor with structured execution to ensure both financial and operational impact.Core strengths:• Cost Optimization & Value Realization• Financial Impact Analysis & Business Case Development• KPI & Performance Governance• Cross-Functional Program Leadership• Data-Driven Decision Support• Lean Six Sigma & Process ImprovementI am passionate about improving profitability by strengthening both financial discipline and operational effectiveness.
Experience
Manager
Apr 2019 — Present · Hyderabad, IN
Successfully trained and onboarded over 100+ team members and conducted interviews for 80+ candidates, ensuring the team\'s growth and development- Lead and manage a team of 60 individuals and three team leads in the Transport Network Management department- Designed comprehensive training plans and conducted training sessions to enhance team skills and knowledge- Spearheaded cost-saving initiatives, resulting in approximately 2 M € in savings through process enhancements and improvements- Provided people management, coaching, and mentoring to improve team performance- Developed and maintained performance dashboards, consistently improving team skill metrics- Collaborated with tech stakeholders to enhance departmental efficiency and effectiveness- Worked closely with US and UK counterparts to ensure a cohesive global approach to transportation management- Contributed as a core team member in Amazon Maps, focusing on improving geolocation accuracy for better customer delivery experiences- Implemented multiple automation solutions to streamline processes and saved the head count of 6 people- Managed remote gate operations and worked with carrier managers for vendor management, leading to enhanced carrier performance- Conducted audits and process enhancements to improve service quality and compliance- Reduced trucks\' dwell time in the US and UK regions through strategic measures- Collaborated with fulfillment centers to optimize loading/unloading processes, reducing carrier waiting times- Conducted headcount forecasting and operations management analysis to meet SLAs efficiently- Significantly improved case resolution rates and presented monthly and weekly business reviews to senior leadership- Collaborated closely with finance and ROC (Risk and Operations Compliance) teams to identify fraudulent claims, enhance SOPs, and strengthen carrier agreements.
Education
Aditya Educational Institutions
b. tech, Electrical and Electronics Engineering
2012 — 2016
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