Jithendra Raju

Operations & Program Leader | GeoSpatial & Payments Ecosystems | Lean Process Transformation | Scaling Teams & Governance

Role
Manager at Amazon
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jithendra Raju

I am a Program Management and Cost Optimization leader with 9+ years of experience driving financial efficiency, operational performance, and strategic execution across complex organizations.My expertise spans cost transformation, financial impact analysis, and structured program execution. I have delivered €7M+ in measurable savings by combining financial diagnostics, cost–benefit modeling, and process redesign initiatives aligned to business objectives.I partner closely with operations and leadership teams to translate data into financial insights — supporting budgeting decisions, performance tracking, and margin improvement initiatives. My approach blends analytical rigor with structured execution to ensure both financial and operational impact.Core strengths:• Cost Optimization & Value Realization• Financial Impact Analysis & Business Case Development• KPI & Performance Governance• Cross-Functional Program Leadership• Data-Driven Decision Support• Lean Six Sigma & Process ImprovementI am passionate about improving profitability by strengthening both financial discipline and operational effectiveness.

Experience

  1. Manager

    Amazon

    Apr 2019 — Present · Hyderabad, IN

    Successfully trained and onboarded over 100+ team members and conducted interviews for 80+ candidates, ensuring the team\'s growth and development- Lead and manage a team of 60 individuals and three team leads in the Transport Network Management department- Designed comprehensive training plans and conducted training sessions to enhance team skills and knowledge- Spearheaded cost-saving initiatives, resulting in approximately 2 M € in savings through process enhancements and improvements- Provided people management, coaching, and mentoring to improve team performance- Developed and maintained performance dashboards, consistently improving team skill metrics- Collaborated with tech stakeholders to enhance departmental efficiency and effectiveness- Worked closely with US and UK counterparts to ensure a cohesive global approach to transportation management- Contributed as a core team member in Amazon Maps, focusing on improving geolocation accuracy for better customer delivery experiences- Implemented multiple automation solutions to streamline processes and saved the head count of 6 people- Managed remote gate operations and worked with carrier managers for vendor management, leading to enhanced carrier performance- Conducted audits and process enhancements to improve service quality and compliance- Reduced trucks\' dwell time in the US and UK regions through strategic measures- Collaborated with fulfillment centers to optimize loading/unloading processes, reducing carrier waiting times- Conducted headcount forecasting and operations management analysis to meet SLAs efficiently- Significantly improved case resolution rates and presented monthly and weekly business reviews to senior leadership- Collaborated closely with finance and ROC (Risk and Operations Compliance) teams to identify fraudulent claims, enhance SOPs, and strengthen carrier agreements.

Education

  • Aditya Educational Institutions

    b. tech, Electrical and Electronics Engineering

    2012 — 2016

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Jithendra Raju — Manager at Amazon in Hyderabad, TG, IN | Unifers