Jitendrakumar Mourya
Senior Customer Service Specialist at Vision Medical System ( Authorised Channel partner of Wipro GE Healthcare )
- Role
- Senior Customer Service Specialist at GE医疗
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jitendrakumar Mourya
Always Open to learn and Explore new opportunities
Experience
Senior Customer Service Specialist
Apr 2022 — Present · Mumbai, IN
Performing Timely Installation, Calibration and Troubleshooting of Ultrasound Equipment Performing Scheduled Preventive Maintenance and Technical support to the customer for Ultrasound Equipment.Handling Breakdown call maintaining 97% machine uptime.Strong Knowledge of Dicom Configuration, PACS Integration and Networking.Worked on the commercial aspect of the organization by initiating 90% annual contracts for Ultrasound Equipment.Maintaining 90% Customer Satisfaction rate.Workflow optimization and Operator training.Maintaining Safety at customer site, Quality at work and compliance with industry standards.Successfully Closing 90% Annual Contracts including commercial deals with clients.Customer Relationship Management.
Education
Nirmala Memorial Foundation College of Commerce & Science
HSC
2015 — 2017
University of Mumbai
Bachelor of Engineering - BE
2017 — 2021
Sardar Vallabhbhai Patel Vividhlaxi Vidhyalaya (SVPVV)
SSC
2009 — 2015
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