Jitendra Singh
Senior Director of Business Intelligence
- Role
- Senior Director of Business Intelligence at TP
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Jitendra Singh
Experienced leader with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Business Planning, Forecasting, Analytical Skills, Customer Relationship Management (CRM), and Team Building. Strong program and project management professional with a Master of Business Administration - MBA focused in Operations Management from Sikkim Manipal University - Distance Education.
Experience
Senior Director of Business Intelligence
Aug 2025 — Present
Education
Salkia Vikram Vidyalaya
Higher Secondary, Account
1999 — 2001
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Operations Management
2014 — 2016
University of Calcutta – JCC Law College
B.Com, Account
2001 — 2005
Skills
- Analytics
- Business Strategy
- Account Management
- Team Building
- Management
- Call Centers
- Business Development
- Team Leadership
- Lead Generation
- Vendor Management
- Workforce Planning
- Customer Experience
- Outsourcing
- Customer Satisfaction
- Call Center Development
- New Business Development
- Mis
- Workforce Management
- Bpo
- Crm
- Business Intelligence
- Telemarketing
- Analysis
- Customer Retention
- Team Management
- Business Planning
- Operations Management
- Process Improvement
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