Jitendra Kumar Singh

About Jitendra Kumar Singh

I am a Technical Writing Manager and Senior Technical Writer with over 16 years of experience delivering high-quality technical documentation for engineering, energy, manufacturing, and technology-driven products. I specialize in DITA-based structured authoring, CCMS implementations, Agile documentation, and documentation strategy.Currently, I work with global engineering and product teams to develop and maintain service manuals, user guides, procedures, and multimedia documentation for complex hardware and software systems. My experience spans documentation leadership, hands-on content development, team management, and process optimization, enabling organizations to scale documentation efficiently while maintaining quality and consistency.Previously at SLB (Schlumberger), I led and grew offshore documentation teams, migrated large documentation sets from legacy Word-based content to topic-based DITA XML, and delivered high-visibility global initiatives that resulted in significant cost savings and improved delivery efficiency.I am passionate about transforming complex technical information into clear, user-focused content and aligning documentation strategy with business and product goals. I thrive in collaborative, fast-paced environments and enjoy working across engineering, product, QA, and operations teams.Core expertise includes:• Technical Writing & Documentation Leadership• DITA XML & Structured Authoring• CCMS• Agile / Scrum Documentation• Information Architecture & Content Strategy• Quality Assurance & Continuous Improvement• Engineering, SaaS & Product Documentation

Experience

1. Technical Writing Manager

   Baker Hughes

   Jun 2022 — Present · Pune, IN

   Lead global information development initiatives for complex hardware and software products• Manage documentation teams, budgets, delivery schedules, and quality assurance frameworks• Define and enforce documentation standards, processes, and best practices across teams• Drive structured authoring, CCMS adoption, and continuous improvement initiatives• Collaborate with engineering, product, and operations stakeholders to align documentation with release cycles

Education

• Flytech Aviation Academy

  Aircraft Maintenance Engineering (AME), Avionics Maintenance Technology/Technician

• Sikkim Manipal University

  Bachelor's degree, Computer Programming, Specific Applications

Skills

• Engineering
• Adobe Acrobat
• Technical Writing
• Adobe Illustrator
• Framemaker
• Sap Visual Enterprise Author
• Manuals
• Snagit
• Adobe Photoshop
• Avionics
• Aircraft Maintenance
• Arbortext
• Technical Documentation
• Quicksilver
• Testing
• Ata
• Microsoft Word
• Robohelp
• Software Documentation
• Visio
• Maintenance & Repair