Jitendra Kesarwani
Director - Program & Project Management - Banking & Financial Services (BFS) at LTIMindtree
- Role
- Director at LTIMindtree
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Jitendra Kesarwani
Senior technology leader with extensive experience guiding large-scale operations within the financial services industry. Demonstrated success in shaping technology strategy, optimizing complex business processes, and driving operational excellence across globally distributed teams.Expert in run management, Oracle database ecosystems, service-level governance, CRM platforms, and enterprise IT service management. Recognized for building high-performing teams, strengthening cross-functional collaboration, and ensuring technology initiatives consistently support organizational growth and customer value.Equipped with a Bachelor of Technology (B.Tech.) in Computer Science & Engineering, bringing a strong blend of technical depth, strategic vision, and leadership capability to deliver transformative business outcomes at scale.
Experience
Director
Apr 2022 — Present · Pune, IN
Serve as the single point of accountability for partnering with the CIO and Technology Leadership to design, implement, and deliver comprehensive end-to-end Service Management across the technology estate.Drive service delivery excellence and performance, ensuring quality, efficiency, and reliability through proactive oversight and strong collaboration with cross-functional technology teams.Apply broad technical expertise across the technology stack, enterprise architecture, and infrastructure to ensure accuracy, resilience, and consistency in IT service delivery.Mobilize the service management value chain—across both group and business units—leveraging service health insights to anticipate risks, prevent incidents, and strengthen operational stability.Lead the optimization and automation agenda for Service Delivery, continuously enhancing technologies, processes, and operating practices to deliver measurable business impact. Oversee the design, leadership, and execution of change management and capability-building initiatives across the organization.
Education
UCER, Allahabad
Bachelor of Technology (B.Tech.), Computer Science and Engineering
1999 — 2003
P.D.D.U.S.D.V. , Kanpur - U. P. Board
High School, Mathematics , Biology, Science
1994 — 1996
P.D.D.U.S.D.V. ,Kanpur - U. P. Board
Intermediate, Mathematics, Physics , Chemistry
1996 — 1998
Skills
- Vendor Management
- IT Service Management
- Sdlc
- Solution Architecture
- Software Development Life Cycle (Sdlc)
- Business Process
- Requirements Gathering
- Service Delivery
- Business Analysis
- Pl/Sql
- Governance
- Service Management
- Sql
- Software Project Management
- Management
- Crm
- Itil
- Sla
- Team Management
- Oracle
- Requirements Analysis
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