Jitendra Gosain
Platform Product & Transformation Leader | Digital Platforms, CRM & AI-enabled Customer Solutions | Turning Strategy into Delivery
- Role
- Product & Program Senior Manager at A.P. Moller - Maersk
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Jitendra Gosain
Large digital initiatives rarely succeed on technology alone - they succeed when vision, clarity and execution come together. That’s where I have spent the past 15 years: learning, experimenting, navigating setbacks and seeing ideas through to delivery.My experience spans product, platform and program roles supporting enterprise digital initiatives - from system integrations and platform evolution to large transformation programs.I focus on bridging strategy and delivery: aligning stakeholders, simplifying complexity and helping teams turn intent into outcomes.More recently, involved in driving initiatives around Digital products & CRM platforms and AI-enabled agent assist capabilities aimed at improving operational efficiency, customer retention and service experiences.At my best in environments where thoughtful problem-solving and disciplined delivery make the difference.
Experience
Product & Program Senior Manager
Aug 2022 — Present · Pune, IN
Maersk.com & Digital Products PlatformNew Finance & Tax Platform ImplementationMulti-brand Transformation ProgramsStrategic Data Insights
Education
Symbiosis
Diploma in Business Administration, Finance
2003 — 2005
Pune University
Bachelor of Commerce
2000 — 2003
Skills
- Leadership
- Bpo
- Professional Scrum Master
- Call Centers
- Operations Management
- Contact Centers
- Six Sigma
- Performance Management
- Crm
- Service Delivery
- Management
- Team Building
- Sales
- Mis
- Team Management
- Training
- New Business Development
- Call Center
- Recruiting
- Outsourcing
- Process Improvement
- Customer Service
- Vendor Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.