Jitender Gupta
Dish TV | Ex Bharti Airtel | Ex ACT Fibernet | Ex Reliance Jio Infocom | Ex Airtel |
- Role
- Area Service Manager at DishTV
- Location
- Shimla, HP, IN
- LinkedIn followers
- 500 followers
About Jitender Gupta
Accomplished Service Delivery, Sales,Operations Leader & Customer Experience, with 15+…
Experience
Area Service Manager
Jan 2025 — Present · Hisar, IN
Drive Customer experience for Enterprise & Retail customers across products – DTH through diverse teams and multiple partners.• Lead and drive to ensure improvement on all key deliverables – Acquisition experience, Project management, Service assurance, Retention and Churn, Collection and Bad Debt, and Cost to Serve etc.• Developing customer experience processes through performance dashboards and metrics that connect lagging indicators of market performance and leading indicators of team performance related to key drivers of customer lifetime value
Education
Central Board of Secondary Education
Commerce
2003 — 2004
Gandhi Polytechnic University
Diploma of Education
2005 — 2008
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