Ji-Sook Yim

Product Design Lead @Alight Solutions

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Product Design Lead @Alight Solutions

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Change management: Demonstrate design team value by initiating cross-functional collaboration through design thinking and discovery workshops to align on problem space and co-ideation of solutions. Establish a standard design process to ensure consistent end-to-end design approach and efficiency. Lead retro sessions to invite feedback from product managers and engineers, and implement learnings for future projects. Create open channels of communication to understand other teams’ perspectives that guide design solutions. Promote design system adoption and component prioritization through role in Governance Council. • Evangelize UX Design: Create foundational people archetypes to establish common user needs, goals and frustrations that streamline design decisions and align future direction of Alight products. Share knowledge of design rationale, accessibility guidelines, and Alight’s design system during weekly project check-ins to educate product managers and engineers. Instill design best practices by supporting design decisions with user & design research. • Grow Design Team Culture: Mentor designers to build strong communication, design and documentation skills. Set design team goals to motivate efficiency, innovation, and positive culture. Foster collaboration, creativity and transparency through bi-weekly design show-and-tells. Celebrate and showcase designers’ work through internal recognition program and monthly company meetings. Encourage culture of experimentation and curiosity to drive innovation. Manage direct reports by providing coaching and guiding their career development.

EDUCATION

2006 — 2010

University of Chicago

BA, Psychology with Honors

2018 — 2018

General Assembly

User Experience Design

SKILLS

Team CommunicationData AnalysisBloggingUser ExperienceAccount ManagementMicrosoft WordContent StrategyMagentoProblem ResolutionMobile Content StrategyMicrosoft PowerpointLeadershipIntegration and ExecutionOnline MerchandisingNeeds AnalysisCopywritingSoundcloudMobile User-Centric DesignStrategic PlanningMicrosoft OfficeUser Experience TestingSEOSearch Engine Optimization (SEO)KoreanWordpressStrategyDigital MarketingAnalyticsResearchWeb StrategyEndecaProject ManagementContent AuditingDrupalMicrosoft ExcelSocial MediaFacebookGoogle AnalyticsUser Experience ResearchMarketing

ABOUT JI-SOOK YIM

I\'m a design leader with 15 years of experience across user research, problem solving…

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